DTC Appoints Mahiar Borhanjoo Sales and Client Services Director

The Diamond Trading Company (DTC) has appointed Mahiar Borhanjoo as DTC Executive Director, Sales and Client Services with effect from Monday May 19. Borhanjoo does not have a diamond background.

According to Managing Director Varda Shine, Borhanjoo has a proven track record in client relations and customer service and in developing and streamlining key systems and processes to improve customer satisfaction.

Borhanjoo joins the DTC from Etelcare Global Solutions in Los Angeles, a global provider of Business Process Outsourcing, where he held positions of Director of Client Relations and Programme Management and, most recently, Vice President, Financial Services and Customer Care. 

Shine said that a key part of the DTC’s 2010 Vision is “the need to ensure we deliver maximum value to our clients; this is exactly what Mahiar’s role is all about. It requires commercial expertise, an ability to forge genuine business partnerships, an outstanding record in leading sales teams and the ability to develop targeted offerings for our Sightholders.“

In appointing Mahiar, she hopes to introduce the additional skills needed to turn the unique expertise of the Sales and Client Services department into maximum value for the DTC and its clients, the DTC said in a release.